Frequently Asked Questions
Who are we?
Angel Flight NE is a non-profit, tax exempt 501 (c) (3) charitable organization that provides air transportation in private aircraft by volunteer pilots so that children and adults may access life saving medical care free of charge.
Who do we fly?
Angel Flight is available to patients and families of patients whose financial resources do not permit them to travel by other means to get needed diagnosis or treatment. We also accept requests from patients and families who are unable to use public transportation because of their medical condition, who need to fly immediately, or who live in remote areas where public transportation is not available. Patients must be medically stable and ambulatory. Flights will be provided as often and for as long as necessary. Urgent flights are reserved for persons who need to visit critically ill or injured family members, for patients needing organ transplants, or for organ donations.
How much does it cost to fly with Angel Flight?
There is no cost. Our service is absolutely FREE! We are a non-profit organization with over 1,000 volunteer pilots who provide transportation in their own private or rented aircraft. To serve those who are most in need, however, we request that you have a true financial need. In other words: that your financial resources do not permit you to travel by other means to get needed diagnosis or treatment. We DO offer free flights for other reasons, besides financial, however. We also accept requests from patients and families who are unable to use public transportation because of their medical condition, who need to fly immediately, or who live in remote areas where public transportation is not available.
How do patients find us?
Angel Flight accepts requests for flights from people in need, major medical centers, hospitals, social service agencies, hospice groups and organizations such as the American Heart Association, American Cancer Society, and various other community groups. Traditional media coverage coupled with social media also provides invaluable patient outreach.
Patients contact our mission flight coordinators -- located at our headquarters -- through our 800 number. They work directly with the patients, families, pilots, airport personnel and hospitals to facilitate the details of the flights. Our dedicated flight coordinators provide continuity for our patients by staying on call 24/7 whenever a patient needs us.
Angel Flight pilots – all licensed by the FAA -- are dedicated volunteers who donate their time, flying skills, fuel and planes to help others. They come from all walks of life and share a common concern for their fellow citizens, especially those burdened by serious life threatening healthcare problems.
Aircraft owned by Angel Flight volunteer pilots range from single-engine, four-seater to twin-engine, pressurized cabin class aircraft. By FAA regulation, every airplane is subject to an annual examination for air worthiness.
Earth Angel Program
Earth Angels donate their time and provide ground transportation for our patients by driving them to and from hospitals and airports. Our administrative volunteers set up and coordinate flights, and run the day to day operations of the organization.
Both national and local corporate sponsors, organizations, charitable gift giving, community service groups, churches and individual contributors support our mission by providing funding for our mission coordination; pilot resource management, community education and outreach.